Privacy
Privacy policy
Last updated 25 October 2026.
Era Digital is a small business based in Perth, Western Australia. We respect your privacy and handle personal information in line with the Australian Privacy Principles.
What we collect
When you request a free snapshot or contact us, we collect your name, email address, website address and anything you choose to tell us in your message. If you become a client, we may also collect billing details and the information needed to complete the work you have asked for.
Our snapshots and audits only look at information that is publicly available, such as your website, Google Business Profile and online listings. We never need your logins or private data to prepare a snapshot.
How we use it
- To prepare your snapshot or audit and send it to you.
- To reply to your enquiry and follow up about our services.
- To deliver, invoice and support work you have booked with us.
We do not sell, rent or trade your personal information.
Who we share it with
We use a small number of trusted service providers to run the business, such as our form, email, booking, accounting and website hosting providers. They only receive the information needed to provide their service. Some of these providers may store data outside Australia.
Keeping it safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it once we no longer need it.
Your choices
You can ask to see or correct the personal information we hold about you, or ask us to stop contacting you, at any time. You can also make a complaint about how we have handled your information. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
For any privacy question or request, contact us through the form on our website and choose “Something else”.